Puppy deposits are Nonrefundable, and because of high demand, not guaranteed to be transferrable to another litter. (We’ll accommodate when possible) Exceptions can be made for puppies that become unavailable for any reason, (ex. death, serious sickness or injury), or deposits made in error on our part. (Ex. an offline deposit not recorded)
Breeder highly recommends the buyer to have pup examined within 72 hours (Three days) of purchase by a licensed veterinarian. If the pup is returned to breeder due to illness, a verified letter from the vet is required.
Buyer agrees to follow vaccinations and treatments schedules as recommended by their vet and to provide the proper care, such as food, water, shelter, and exercise, the pup needs. Failure to comply with these requirements will void all guarantees.
The buyer will return the pup to the breeder if buyer is unable or unwilling to care for the pup. Refunds will not be issued, except at the sole discretion of the breeder. Buyer will never surrender the pup to a dog rescue, animal shelter, or a friend/family member without the permission of the breeder.
Breeder warrants the pup has had proper care while in our possession, and has been examined by a licensed vet prior to adoption. Pup has received age appropriate vaccines and regular de-worming as recommended by our vet. A record of all vaccines / deworming will be provided at time of the adoption pickup, and pup has no defect, or illness as can be seen with visual inspection before going to its new home, unless expressly noted otherwise.
Buyer understands that their vet may recommend additional vaccinations / treatments, in addition to what was already provided. In such a case, the buyer is responsible for all costs related to extra vet treatment.
Health Guarantee
If, during the time of the initial 72-hour vet exam, pup is found to be at serious risk of euthanasia or death due to a congenital defect, buyer shall notify the breeder and provide a written statement from a licensed vet describing the pup’s condition and buyer shall return the pup and all required paperwork to breeder within 3 days of the exam. Breeder will replace the pup or refund the price paid for the pup by the buyer (excluding shipping fees and vet expenses). This does not include worms, fleas, mites, coccidiosis, giardia, or any other parasites as these are common in pups and are typically easily treated.
Breeder guarantees pup against any congenital defect resulting in death or necessary euthanasia until pup is one year old.
Due to the fact that joint problems are not strictly influenced by genetics, breeder does not offer any guarantee for hip, elbow, or other joint abnormalities. We at Southern Star Puppies, have done our due diligence to assure that we are raising genetically sound puppies (proper nutrition, supplements, and comprehensive health screenings). Unfortunately, once the puppy leaves our possession, we have no control over the environmental factors that may also affect joint integrity. These factors include, but are not limited to, improper exercise, poor nutrition, and unhealthy weight maintenance.
No monetary refunds will be provided (excluding the initial 72-hour period). In the event the buyer has to return the pup to the breeder as a result of a condition covered in this guarantee, breeder will replace the pup with a pup from a current or future litter. Replacement pup will be of the same value as purchase price of the original pup (excluding vet expenses and shipping fees).
Pup must be owned by original owner. This agreement is non-transferable.
In case of sudden demise of the pup, breeder must receive a written notice of pup’s death from buyer’s vet along with a necropsy report indicating cause of death.
